Your order will be processed with lots of care and love and shipped within 2-4 labor days. In case of costumized order it will take 1 - 2 more business days. Anyway you will always stay in contact with my little bonheur during the purchase process and receive respective updates.
EXPRESS SHIPMENT only
Now during the Christmas Season every order will be shipped with EXPRESS to offer you a fast delivery. Delivery time to countries within the EU is 2-3 labor days and outside of the EU is 2-5 labor days depending on the destination and tax clearance.
For all orders above 80 Euro the shipment is free of charge. All orders within Spain are free of charge.
And for all orders below 80 Euro the costs for a worldwide Shipment are 6.50 Euro
If you are not completely satisfied about your purchase, you can return an item within 14 days. However please note that due to the very nature ofpersonalized products which are specially made for your with your choice of words, personalized items are non-returnable and non-refundable.
Unless the item arrives with an error such as a product missing from the order or the receipt of the wrong product or a defect in the product. In case of a non-personalized product you have a 14 clear day deadline, including the day of the delivery.
To return the product to or reimbursement please first send a message to email@example.com
How to send you items back
Please provide your package to a postal service, please wrap securely the jewelry and add your full name and address into the package for better identification after arrival.
The returning costs are for your own account if you return from outside EU. We advise you to keep the tracking number until you receive confirmation of arrival of the package. That way we can always help you to find your package in case needed.
Please send your package with tracking number to the following address:
my little bonheur
WEWORK, Paseo de la Castellana 77, 28406 Madrid, Spain
Thank you very much! We will stay in continous contact until the return and refund has been finalized.
We offer you secure online payment methods with BANK CARD (Visa, Mastercard) and with PAYPAL. When paying for your order online you are automatically transferred to the bank's server or paypal server through our secure SSL-mode transaction.
ANY MORE QUESTIONS?
Please contact us if you have any questions, we are happy to assist at any time. just contact us by clicking the email firstname.lastname@example.org